Privacy Policy

Last updated: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you book an appointment, fill out forms, or contact us. This may include:

• Personal identification information (name, phone number, email address)
• Medical history and current health conditions
• Appointment preferences and scheduling information
• Insurance information (if applicable)

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and maintain our medical services
• Schedule and manage appointments
• Communicate with you about your care
• Process payments and insurance claims
• Send appointment reminders and health information
• Comply with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With healthcare providers involved in your treatment

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of certain communications
• Request restrictions on information use

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

10. Legal Compliance

This Privacy Policy is designed to comply with applicable laws and regulations, including the Nepal Health Professional Council guidelines and international data protection standards.