Terms of Service
Terms and conditions for using our medical services and website
Last updated: January 1, 2024
1. Acceptance of Terms
By accessing and using the Chest Clinic of Kathmandu & Allergy Center website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our services.
2. Medical Services
Our clinic provides medical consultation, diagnostic services, and treatment for respiratory and allergic conditions. All medical services are provided by qualified healthcare professionals licensed by the Nepal Medical Council.
3. Appointment Booking
- Appointments can be booked online, by phone, or in person
- We require at least 24 hours notice for appointment cancellations
- Walk-in patients are accepted but appointments are recommended
- Emergency cases are prioritized regardless of appointment status
4. Patient Responsibilities
Patients agree to:
- Provide accurate and complete medical information
- Follow prescribed treatment plans and medication schedules
- Arrive on time for appointments or notify us of delays
- Respect our staff and other patients
- Settle all fees and charges for services received
5. Fees and Payment
- Consultation fees are due at the time of service
- We accept cash, credit/debit cards, and major mobile payment systems
- Insurance claims are processed according to provider policies
- Additional charges may apply for specialized tests or procedures
6. Privacy and Confidentiality
We are committed to protecting your privacy and medical information. All patient information is kept strictly confidential in accordance with medical ethics and applicable laws. Please refer to our Privacy Policy for detailed information.
7. Medical Disclaimer
The information provided on our website is for general informational purposes only and should not be considered as medical advice. Always consult with a qualified healthcare provider for diagnosis and treatment of medical conditions. In case of medical emergency, please call our emergency line at +977 9851356464 or visit the nearest hospital.
8. Limitation of Liability
While we strive to provide high-quality medical care, we cannot guarantee specific outcomes. Our liability is limited to the extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Chest Clinic of Kathmandu & Allergy Center and is protected by copyright laws. Unauthorized use of our content is prohibited.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.
11. Governing Law
These Terms of Service are governed by the laws of Nepal. Any disputes shall be resolved in the courts of Kathmandu, Nepal.
12. Contact Information
Chest Clinic of Kathmandu & Allergy Center
Address: Dillibazar Pipalbot, Kathmandu, Nepal
Phone: +977 9851356464
Email: birajihealthcenter@gmail.com
Working Hours: 8 AM - 8 PM Everyday
13. Emergency Medical Services
In case of medical emergency, please contact our 24-hour emergency line at +977 9851356464 or proceed to the nearest hospital emergency department.
Patient Rights
As a patient, you have the right to receive respectful care, to be informed about your condition and treatment options, to privacy and confidentiality, and to participate in decisions about your healthcare.